At OhChat, we place great importance on confidentiality and protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our AI companion platform.

1. Information Collected

We collect the following information when you use our platform:

Account information (email, username, password)
Conversation data with AI companions
Payment information (processed securely by third-party providers)
User preferences and settings
Technical data (IP address, device information, browsing data)

2. Use of Data

We use your personal information for the following purposes:

To provide our AI companion services and personalized experiences
To improve and train our AI models (with anonymized data)
To process payments and manage subscriptions
To communicate important updates about our services
To enhance security and prevent fraudulent activities
To comply with legal obligations

3. Conversation Privacy

We understand the sensitive nature of conversations with AI companions. All interactions are:

Encrypted using bank-grade security protocols
Stored securely with access limited to essential personnel
Never shared with third parties for marketing purposes
Used in anonymized form only for AI training and improvement

You can delete your conversation history at any time through your account settings.

4. Data Sharing

We do not share your personal information with third parties, except in the following cases:

With payment processors to complete transactions
With cloud service providers who host our platform (under strict confidentiality agreements)
With content creators who have licensed their digital twins (limited to usage statistics, never conversation content)
To comply with legal obligations or at the request of competent authorities

5. Security

We implement robust technical and organizational measures to protect your personal data:

End-to-end encryption for all conversations
Regular security audits and penetration testing
Strict access controls for employee access to systems
Continuous monitoring for unauthorized access attempts

6. Your Rights

In accordance with data protection regulations, you have the following rights:

The right to access your data
The right to correct your personal information
The right to delete your data and conversation history
The right to object to or limit processing
The right to data portability
The right to withdraw consent at any time

7. Age Restrictions

OhChat services are strictly for users 18 years of age or older. We implement age verification measures and do not knowingly collect data from users under 18.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and optimize our services. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our platform.

10. Contact

For any questions about our privacy policy or to exercise your rights, please contact our Data Protection Officer via our contact form.

Privacy Policy